An 81 -year -old Bronx woman is trapped in Puerto Rico after an airline forbade her to address her flight home with her emotional support parrot, according to a report.
Maria Fratherrigo is in the middle of a travel nightmare, stranded with her African gray parrot called Plucky on the island of the Caribbean after Frontier Airlines was not willing to send the feathered traveler to the United States, ABC7 reported.
“I have no more tears. My mind is white. I just want to go home. That’s all; I don’t ask much,” Bratrigo told The Outlet.
The Bird from 10 to Sesecia was not a problem for grandmother on its January 4 flight from the JFK International Airport to Puerto Rico. She successfully approached the border flight with brave in a carrier approved by the TSA, according to the station.
But, Fratherrigo was rejected at his door on April 5 after he already went through security at the Luis Manaz Marin International Airport in San José.
According to the reports, an worshiper told him that he “got rid” or his beloved bird, which he had approved as a service animal, to board the plane.
“You couldn’t make the flight. Get rid of your bird and give it to someone,” said his son Robert Fraterrigo to ABC7, telling the instructions an airport employee gave to his mother.
Robert said he contacted Frontier Airlines and spoke with a representative in an online chat, but did not show help, only offering a refund of approximately $ 190 for the ticket, according to the station.
“My mother did nothing bad and just need to be treated and sent home,” said the frustrated son. “He did not because nothing but going home and nobody is a chicken to help.”
The laden octogenarian attached more and more to her feathered friend, who described as an emotional support animal, after the death of her husband Richard, a retired officer from the NyPD court who died of cancer related to 9/11.
The couple frequently traveled to Puerto Rico with a delay before Richard’s death.
“He kept me going, talking to me, making me laugh when I was depressed,” said old man Fraterigo told the outlet about the African gray parrot, which has an average useful life of 50 years and is able to learn to speak.
Forerrigo could not be contacted to comment.
Meanwhile, Frontier Airlines said she is trying to bring her back to New York.
“We are currently investigating the matter and we are in contact with Re -Family to help Re on home,” said a spokesman for the airline.
