A disabled passenger in the United Kingdom caused his “self -respect” to destroy after reports, he was torn from an Easyjet flight before he could not walk to the bathroom.
“I’ve always dropped a type of happiness, but this has returned me a little,” said Barry Dobner, 79, Liverpool Echo.
The British, who has been in a wheelchair since he suffered a stroke 18 years ago, has not let his physical limitations prevent him from traveling and, according to the reports, he has flown six times in his condition.
For his last trip, Barry had planned to fly from Manchester to Athens, Greece, on April 3 to be able to celebrate his 80th birthday at the Mediterranean paradise with his wife Alison Dubner, 67, and his friend Sheila.
To avoid any problem, the group organized the friendly transport with the wheelchair in Greece, while Barry says he informed Easyjet that he was a wheelchair user when he had reserved his flight.
Despite his precautions, his trip ended before he began. The problems were shortly after addressing when a crew member supposedly heard that the traveler maintained a portable urinal in his hand luggage.
“A hostess passed and she said” Excuse me, do you have a bottle of urinary? “” Barry recalled. “My wife said yes, in case of emergencies. She said ‘endure a minute’. He returned and said ‘Can her husband walk to the bathroom’?”
When Alison replied that he could not, the hostess, “he said” you have to leave this plane, “he recalled.” My wife asked why and said “because he can’t walk to the bathroom.”
Subsequently, the entire group was expelled from the aircraft, after which a friend and driven home picked them up from an airport.
“The whole plane was standing looking at what was happening,” Barry said. “You can imagine how that made me feel. They knew I couldn’t walk when they put me on the plane.”
Hello, he added that the incident said he feels an “object”, explaining: “I am no longer a person. My self -esteem had been reduced.”
Alison found that the whole situation is partially separated, since they had flown to Easyjet before without any problem. “Treating a disabled person like that was Appleing, so special when he had all the information in advance,” he said. “It’s just ridiculous. The other passengers were sitting there to Goobsmack.”
Unfortunately, the toll was emotional: Barry states that they have lost more than £ 2,000 ($ 2,555) due to the lost flight.
“We do not know if we will recover the money from the flight,” the British lamented, who alerted his vacation insurance suppliers and filed a complaint with the airline.
Easyjet has since addressed the incident in a statement.
“We regret a lot that Mr. and Mrs. Dobner and her partner could not fly as planned with Easyjet,” said the representatives of the airlines. “We are in contact with Mr. Dubner and his party to apologize for this error and reimburse them in their entirety for their flight and provide them with a denied shipping compensation.”
They added that the carrier “has about one million passengers who require some form of assistance every year” and that their “research shows that 87% of Easyjet passengers who require this are satisfied” with the services they provide.
According to the reports, Easyjet maintains a wheelchair on board on each plane, noting that passengers must be able to transfer to it, or with the help of a partner, the Independent said.
Meanwhile, crew members can help transport disabled flyers to and from the bathroom.
